We have all heard it. “This call may be monitored for quality assurance or compliance purposes.” Indeed, companies in various industries, including commodity brokerage, stocks, and investment management organizations, include compliance recording in their normal operations. They record calls and video conferences to minimize liability, ensure the quality of customer service, and improve workforce engagement. However, meeting governmental compliance and regulatory obligations remains the most compelling reason to record. Moving to the Cloud Call recording technology worked well when users connected through a PBX or isolated phone system and phone calls remained the norm. But the shift away from standard phone
With phased business re-openings and ongoing COVID-19 social distancing, business leaders must find ways to improve financial performance to cover losses. Thus, a new normal office productivity is taking shape. Simple and effective productivity improvements implemented now aim to make a difference. In a previous post, eMazzanti Technologies (our parent company) identified several changes business leaders could adopt to increase productivity when workers return. Implementing those changes now will help you get a jump on improving performance. So, ponder these quick and affordable productivity enhancers with a couple of bold ideas thrown in: Wireless Headsets A headset frees up your
Three trends transforming the modern workplace. Advances in technology and shifting workforce demographics are creating a more fluid work environment, redefining what productivity looks like, and empowering individuals to work smarter. With an influx of new talent that values experiences, continued learning, and collaboration over financial compensation, leadership will have to take a forward-looking approach to restructuring the workplace landscape. Innovative technologies can help all organizations respond to workplace trends and create dynamic environments that incentivize and empower the next generation of employees. Encouraging and accommodating remote workers In the modern workforce, out of sight doesn’t mean out of mind.
cloud based business applications In this post we will be discussing about 3 new cloud based business applications The cloud.cloud-based Yes, we get it. After years of hearing “cloud, cloud, cloud” from our IT consultants and tech geeks it’s sinking in. We see that cloud-based applications perform well. They’re secure. They’re easy to access. They can be updated faster and supported better by the software developers that make them. The cloud is for real and we’re just getting started. Tomorrow’s cloud-based resources – from Microsoft Office 365 to SQL Server – will connect inanimate objects together, automatically perform tasks and
used with permission from Microsoft 365 We built Microsoft Teams as a platform to bring together all of your workplace tools, apps, and services—whether or not we built them—to allow you to deliver better workday flow for you and your employees. A lot of you recognize the power of Teams, and you’ve been asking how to use Teams to its full advantage. Look no further. Today, we’re sharing ten of the latest Microsoft Teams integrations you can use every day to simplify workflows, refocus your attention, and get back to working smarter—not harder. This is something our CEO, Satya Nadella, recently