Effective : February 1, 2025

1. Introduction 

Messaging Architects is a leading information governance firm that specializes in effectively managing and securing an organizations most precious asset, its information. Information is the lifeblood of any business or organization and without it running the business is impossible. It’s the only critical asset that you will never find as a line item in a financial statement but without it the organization is no longer effective. 

The goal of Messaging Architects website (www.messagingarchitects.com) is to provide information that you need to help you succeed with your business objectives, capture opportunities and see new possibilities for your organization. While you can access most areas of our website without submitting data or information, there are instances in which we will request information from you, which will allow us to provide you with the most relevant and effective information for your needs. In addition, there may be areas of our website that require you to become a registered user in order to access and use such areas. Before you browse our website or submit information to us, we urge you to read this Privacy Policy (herein referred to as “Privacy Policy” or “policy”), as well as our Terms of Use and other policies. 

1.1 We are committed to safeguarding the privacy of our website visitors, service users, individual customers and customer personnel. 

1.2 This document outlines our privacy and data protection policy with respect to the personal data of our website visitors and service users, including what information we collect, how we collect it, what we do with it, who we share it with, and the rights of our website visitors and service users regarding their information. 

1.3 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy option forms, you can specify whether you would like to receive direct marketing communications, or you can change choices previously made by using our privacy option forms on out PRIVACY OPTIONS page. You may also limit the collection, sharing and publication of your personal data or you may change choices previously made by written notice to us, by using the contact details set out below in Section 15. 

1.4 We use cookies on our website. Clicking on the security icon to the left of the URL address on any of our web pages may indicate the type cookies in use or blocked. If you do not agree to our use of cookies, you should exit our website and not use any of its content, services or features. By using, accessing or browsing our website, whether or not you are a registered user, you agree to this policy and consent to our use of cookies in accordance with the terms of this policy.   

1.5 In this policy, “we”, “us” and “our” refer to Messaging Architects. For more information about us, see Section 15. 

1.6 By accessing, previewing, or using our website or services in any manner, you represent and warrant that you are at least 18 years of age and have sufficient legal capacity to agree to our Terms of Use, Privacy Policy, and other policies. 

1.7 If you are visiting our website from outside the United States, please note that data protection laws and consumer protection laws of the United States may not be as comprehensive as the laws and regulations in your country. If your country of residence or the location where you are accessing our website requires that our Terms of Use, Privacy and other policies be translated into the language of such country or location to be binding, please review our LEGAL – INTERNATIONAL USERS page before using our website or any of its features. See also Section 5. 

2. The personal data that we collect 

2.1 In this Section 2 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data. 

2.2 We may process data enabling us to get in touch with you (“contact data“). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you and/or your employer. If you log into our website using a social media account, we will obtain elements of the contact data from the relevant social media account provider. 

2.3 We may process your website user account data (“account data“). The account data may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences. The primary source of the account data is you and/or your employer, although some elements of the account data may be generated by our website. If you log into our website using a social media account, we will obtain elements of the account data from the relevant social media account provider. 

2.4 We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your name, your contact details, your payment card details (or other payment details) and the transaction details. The source of the transaction data is you and/or our payment services provider. 

2.5 We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data“). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. 

2.6 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. 

2.7 We may process information that you submit for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent. 

2.8 We may process information, including any endorsements that you make about us or our products or services, contained in any interviews that we conduct with you or any video stories about our clients in which you appear, including such personal information as your performance, appearance, name, likeness and voice (“publicity data“). The publicity data may be processed for the purposes of communicating with customers and potential customers and promoting our products and services to customers and potential customers. The legal basis for this processing is our legitimate interests, namely, promoting our products and services to customers and potential customers and proper management of customer relationships. 

2.9 We may process your information, including any sensitive personal information (“profile data“) that you submit to us, including information in a job application form on our website. The profile data may include your name, address, telephone number, email address, citizenship or proof of your legal right to work in the United States, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, employment details and work experience, as well as any and all information included in any resume submitted to us as an attachment to an email or online job application form, or in any other manner. The legal basis for this processing is consent, which is given by providing us with such information or submitting our job application form to request consideration for employment with us. 

If an employment contract is entered into with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with applicable legal requirements. If no employment contract is concluded with the applicant, we may retain the applicant’s information for no longer than the period stated in our personnel policies after the applied position has been filled or closed (or such shorter period as may be required by law) so we can re-consider the applicant for other positions and opportunities with us, or if the applicant is hired, for additional employment and business purposes related to his or her work with us.   

If you previously submitted your applicant information to us, and now wish to access it, update it or have it deleted from our systems, please contact us as provided in Section 15. 

2.10 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you (or your employer). The legal basis for this processing is the performance of a contract between you (or your employer) and us and/or taking steps, at your request, to enter into such a contract. 

2.11 We may process information that you provide to us for the purpose of subscribing to our email notifications, blogs and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications, blogs and/or newsletters. The legal basis for this processing is consent.  

2.12 We may process information contained in any of our online forms that you submit to us (form submission data“). This form submission data may include your contact details (including your name, postal address, telephone and email address). In some cases information that you provide to us by completing and submitting our online forms (such as email, blog or newsletter subscription forms) will be sent to a third-party service provider for processing. The legal basis for this processing is consent.   

2.13 We may process information that we obtain from you at trade shows and similar events (trade show data“), including without limitation filling out forms, furnishing business cards or email addresses and scanning your trade show credentials, for the purposes of communicating with you about our services. The legal basis for this processing is our legitimate interests, namely, promoting our products and services to potential customers and proper management of customer relationships. 

2.14 We may process information that we obtain from you at seminars and similar events (seminar data“), including without limitation filling out forms, furnishing business cards or email addresses and filling out online or other registration forms, for the purposes of communicating with you about our services. The legal basis for this processing is our legitimate interests, namely, promoting our products and services to potential customers and proper management of customer relationships. 

NOTE: Please do not supply any other person’s personal data to us unless we prompt you to do so. Before you disclose to us the personal information of another person (e.g., sharing content by emailing a friend or other person) you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Purposes of processing and legal bases

3.1 In this Section 3, we have set out the purposes for which we may process personal data and the legal bases of the processing. 

3.2 Operations – We may process your personal data for the purposes of operating our website, the processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.  

3.3 Publication Submissions – We may process information that you submit for publication on our website or through our services. The publication data submitted may be processed for the purposes on enabling such publication and administering our website and services. The legal basis for this processing is consent. 

3.4 Relationships and communications – We may process contact data, account data, transaction data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers and customer personnel, the maintenance of relationships, and the proper administration of our website, services and business. 

3.5 Direct marketing – We may process contact data, account data and/or transaction data for the purposes of creating, targeting and sending direct marketing communications by email, SMS, post and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users. You can access the privacy option forms on our PRIVACY OPTIONS page. 

3.6 Research and analysis – We may process usage data and/or transaction data for the purposes of researching and analyzing the use of our website and services, as well as researching and analyzing other interactions with our business. The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving and securing our website, services and business generally.  

3.7 Record keeping – We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy. 

3.8 Security – We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others. 

3.9 Insurance and risk management – We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks. 

3.10 Legal claims – We may process your personal data where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. 

3.11 Legal compliance and vital interests – We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person. 

3.12 Professional advice – We may process any of your personal data identified in this policy where necessary or appropriate for the purposes of obtaining professional advice with respect to negotiating, entering into, and performing contracts with you (or your employer). The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks in negotiating and entering into contracts with customers. 

4. Providing your personal data to others 

4.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice. 

4.2 Your personal data held in our website database will be stored on the servers of our hosting services providers in the United States.  

4.3 We may disclose personal data to our suppliers or subcontractors insofar as reasonably necessary for the purpose of providing goods or services to us or to you.  

4.4 Our website does not handle financial transactions. All purchases that you make from advertisers on our website, if any, are handled and processed directly by them on or from their websites; we have no control over or responsibility for processing any payments you make via their websites or with them. Payment for financial transactions relating to services provided by us to you (or your employer) may be handled by our payment service providers where you furnish your card information to us pursuant to contracts with us that provide for payment by one time or periodic billing. We will share transaction data with our payment service providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.  

4.5 If you click on an advertisement on our website, your personal information may be disclosed to the advertiser and will be subject to the privacy and cookies policies on its website, which will govern that third party’s use of your personal data. 

4.6 In some cases information that you provide to us by completing and submitting our online forms will be sent to a third-party service provider. For example, we use Campaign Monitor for newsletter and blog subscriptions and email marketing. You may read their privacy policy and terms of use at https://campaignmonitor.com/policies 

4.7 If you access our website or online services through a third-party website, such as Facebook, that website may pass information to us, such as, user ID, name associated with the ID, email address and location, and in addition, other information permitted under the privacy policy for that website. Our website may also return information about you to that website regarding your login. 

4.8 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. 

4.9 You acknowledge that no method of transmitting information over the internet (or email or text message) or storing data is completely secure, even if encrypted, and we cannot guarantee the security of the transmission or storage of information or data. This is evidenced by the continuing efforts of hackers to defeat even the newest of security systems, as seen by the increased hacking into government websites and databases of major countries and corporations. 

4.10 Our website includes social media features to follow us online, such as the Facebook and X (formerly Twitter). These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. We also maintain presences on social media platforms including Facebook, X (formerly Twitter), Google, LinkedIn and You Tube. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy and cookies policies of the companies that provide them. The information you allow us to access varies by social media website and depends on the level of privacy settings you have in place at the social media website. You can control and find out more about these privacy settings at the applicable social media website. 

5. International transfers of your personal data 

5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred out of your local jurisdiction or region to the United States or to another country without similar data protection law. 

5.2 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others. 

5.3 The hosting facilities for our website are situated in the United States. You expressly agree that by communicating with us electronically or using our website or any of its functions and/or providing us with your personal and other information, you (a) agree and consent to the transfer, storage and/or processing of any personal and other information to and in the United States, (b) acknowledge that United States law may provide a lower standard of protection for personal data than the laws of your country or location and (c) understand that we shall collect, transfer, store, process and/or deal with your information in accordance with this policy and the laws of the United States. Consequently, to the fullest extent permitted by law, you hereby waive any claims relating to the transfer, processing and storage of your personal information or other information in accordance with this policy that may arise under the laws and regulations that apply to you in or of any other country or jurisdiction. 

5.4 Our Privacy Policy, Terms of Use and other policies are only in the English language. If your country of residence or the location where you are accessing our website requires that our Privacy Policy, Terms of Use, or other policies be translated into the language of such country or location in order to be binding, please exit our website and do not use any of its content, services or features; if you nevertheless continue to use our website under these circumstances, you will be deemed to have waived the requirements of your country of residence or location where you are accessing our website, and accordingly you agree that you willingly, voluntarily and irrevocably consent to be legally bound by the English version of our Privacy Policy, Terms of Use, and other policies. 

5.5 Although our website may be available worldwide, you understand and agree that the laws of your home jurisdiction may provide privacy and other protections not provided in the United States under federal or state laws, and that by visiting the website, you unequivocally agree to submit and adjudicate any disputes which arise out of such use pursuant to Section 14 (Governing law and jurisdiction).  

5.6 BY USING THIS WEBSITE OR ANY OF ITS FEATURES, YOU EXPLICITLY CONSENT THAT YOUR PERSONAL INFORMATION YOU PROVIDE TO US MAY BE TRANSFERRED AND STORED OUTSIDE YOUR RESIDENT JURISDICTION OR LOCATION WHERE YOU ARE ACCESSING OUR WEBSITE, IN CONNECTION WITH OUR PRIVACY POLICY, OUR TERMS OF USE AND OTHER POLICIES, AND IN ORDER TO PROVIDE SERVICES TO YOU. IF YOU DO NOT CONSENT, PLEASE DO NOT PROVIDE US WITH ANY PERSONAL INFORMATION.  

6. Retaining and deleting personal data 

6.1 This Section 6 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. 

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 

6.3 We will retain your personal data as follows: 

(a) while you are featured or included in articles, interviews, endorsements or videos on our website;   

(b) if you or your employer are currently providing services to us; 

(c) if you or your employer are currently receiving services or technical support from us; and 

(d) if you are currently receiving email and marketing materials or newsletters from us. 

6.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on criteria which includes the following: 

(a) the period of retention of personal data will be determined based on various factors, including, among others, whether you are a current or former employee or job applicant, or whether inquiries or contract negotiations are ongoing or have come to a halt; and 

(b) for such periods as are necessary in order to comply with provisions of contracts (with you or your employer) that require continuance after their termination. 

6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

7. Your rights 

7.1 In this Section 7, we have listed the rights that you have under data protection law. 

7.2 Your principal rights under data protection law are: 

(a) the right to access – you can ask for copies of your personal data; 

(b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data; 

(c) the right to erasure – you can ask us to erase your personal data; 

(d) the right to restrict processing – you can ask us to restrict the processing of your personal data; 

(e) the right to object to processing – you can object to the processing of your personal data; 

(f) the right to data portability – you can ask that we transfer your personal data to another organization or to you; 

(g) the right to complain to a supervisory authority – you can complain about our processing of your personal data; and 

(h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent. You can access the privacy option forms on our PRIVACY OPTIONS page. 

7.3 In addition to federal law, some state privacy laws also provide the right to request information about how websites collect, use, and disclose your information. They may also give you the right to access your information, correct your information, and to request that information be deleted. 

7.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below in Section 15. 

8. COPPA (Children’s Online Privacy Protection Act) Notice 

8.1 COPPA provides online privacy protection for children under the age of 13. Our privacy policy extends such privacy protection to children under the age of 16. 

8.2 This website is not designed for use by or directed to children under the age of 16. If you are under 16 years of age, you may not submit any personal data to us and may not post content (blogs, comments, testimonials, endorsements or other material, etc.) on our website.  

8.3 We do not knowingly collect or process personal information of children under the age of 16. 

Personal information means individually identifiable information about an individual collected online, including: 

  • (1) A first and last name; 
  • (2) A home or other physical address including street name and name of a city or town; 
  • (3) Online contact information as defined in this section; 
  • (4) A screen or user name where it functions in the same manner as online contact information, as defined below; 
  • (5) A telephone number; 
  • (6) A Social Security number; 
  • (7) A persistent identifier that can be used to recognize a user over time and across different websites or online services. Such persistent identifier includes, but is not limited to, a customer number held in a cookie, an Internet Protocol (IP) address, a processor or device serial number, or unique device identifier; 
  • (8) A photograph, video, or audio file where such file contains a child’s image or voice; 
  • (9) Geolocation information sufficient to identify street name and name of a city or town; or 
  • (10) Information concerning the child or the parents of that child that the operator collects online from the child, and combines with an identifier described in this definition. 

Online contact information means an email address or any other substantially similar identifier that permits direct contact with a person online, including but not limited to, an instant messaging user identifier, a voice over internet protocol (VOIP) identifier, or a video chat user identifier. 

8.4 If we discover that anyone has accessed our website and provided or disclosed personally identifiable information of any child under the age of 16, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users, nor do we have any responsibility to do so, or any liability from not doing so.   

8.5 Pursuant to 47 U.S.C. Section 230 (d), as amended, we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available on the Internet by searching for parental control protection. 

8.6 If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data. If you are a parent or guardian and believe that we have collected information about a child under the age of 16, please contact the Data Protection Officer in the manner described in Section 16. 

9. About cookies 

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. 

9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 

9.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies. 

10. Cookies that we use 

10.1 We use cookies for the following purposes: 

(a) authentication and status – we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website; 

(b) personalization – we use cookies to store information about your preferences and to personalize our website for you;  

(c) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally; 

(d) advertising – we use cookies to help us to display advertisements that will be relevant to you; 

(e) analysis – we use cookies to help us to analyze the use and performance of our website and services; and 

(f) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.  

11. Cookies used by our service providers 

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website. 

11.2 We use Google Analytics, which gathers information about the use of our website and uses cookies for this purpose. We use the information gathered by Google Analytics to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://policies.google.com/technologies/partner-sites and you can review Google’s privacy policy at https://policies.google.com/privacy. The cookies used by Google Analytics are named _ga and _ga+container-id. 

12. Managing cookies 

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. You can obtain up-to-date information about managing cookies via these links: 

(a) https://support.google.com/chrome/answer/95647 (Chrome); 

(b) https://support.mozilla.org/en-US/products/firefox/privacy-and-security (Firefox); 

(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera); 

(d) https://support.apple.com/en-gb/guide/safari/welcome/mac (Safari); and 

(e) https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd (Edge). 

12.2 Blocking all cookies will have a negative impact upon the usability of many websites. 

12.3 If you block cookies, you will not be able to use all the features on our website. 

13. Amendments 

13.1 We may update this policy from time to time by publishing a new version on our website. 

13.2 You should check this page occasionally to ensure you are happy with any changes to this policy. 

13.3 We may notify you of changes to this policy by email but have no obligation to do so or any liability from not doing so.

14. Governing law and jurisdiction

14.1 Governing Law. This Privacy Policy, and the relationship between you and Messaging Architects and any dispute, controversy, proceedings or claim of whatever nature (including any non-contractual disputes or claims) arising under, out of or in any way relating to this Privacy Policy or website and the transactions contemplated thereby, shall be governed by and construed in accordance with the laws of the State of New Jersey (without regard to conflict or choice of law rules, provisions or principles) and the laws of the United States to the extent applicable.  

14.2 Arbitration. You and Messaging Architects agree that any dispute, controversy, proceedings or claim of whatever nature (including any non-contractual disputes or claims) arising under, out of or in any way relating to this Privacy Policy or website and the transactions contemplated thereby, shall be settled by binding arbitration in the State of New Jersey. The arbitration shall be conducted on a confidential basis pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Such Rules are incorporated herein and made a part of this Privacy Policy by reference, subject, however, to the limitations of liability set forth in our Terms of Use and the governing law provisions of Section 14.1. English shall be the language for any arbitration. Any decision or award of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys’ fees. Any such arbitration shall include a written record of the arbitration hearing. An award of arbitration may be confirmed in a court of competent jurisdiction.  

14.3 Class Action Waiver. You and Messaging Architects agree that any arbitration shall be conducted in your or its individual capacities only and not as a class action/class arbitration or other representative action, and you and Messaging Architects expressly waive your or its right to file a class action or seek relief on a class basis. You and Messaging Architects may not be plaintiffs or class members in any purported class, collective, private attorney general, or representative proceeding, or otherwise make or proceed with any claim on a collective or consolidated basis and may each bring claims against the other only in your or its individual capacity.  

14.4 Venue. In the event that any dispute regarding this Privacy Policy or website or the transactions contemplated thereby is to be resolved in any judicial proceeding, you and Messaging Architects irrevocably submit to the exclusive jurisdiction of the New Jersey state and federal courts and waive any objection to the personal jurisdiction and venue of the state and federal courts therein.  

14.5  WAIVER OF JURY TRIAL. You and Messaging Architects knowingly, voluntarily and intentionally waive any right either of us may have to a trial by jury in any dispute, controversy, proceedings or claim, whether in state or federal or other courts, in any way relating to, or in connection with this Privacy Policy or website or the transactions contemplated between us, whether sounding in contract, tort or otherwise.     

15. Our details 

15.1 This website is operated by Messaging Architects, an eMazzanti Technologies company, and is owned by Mazzanti, Inc., a Delaware corporation. 

15.2 Our principal place of business is at 701 Grand Street, Hoboken, NJ 07030.  

15.3 You can contact us: 

(a) by post, to the postal address given above; 

(b) using our website contact form; or 

(c) by email at “[email protected]”.  

Do NOT send to “mailto:operations@messagingarchitects.com“, as this will end up in our spam folder. Please note that any information sent to us by email (either directly or through our contact or other forms) is not necessarily secure in transit and might be subject to interception by third parties. 

16. Data protection officer 

16.1 Our Data Protection Officer may be contacted at the postal address in Section 15, or by email at “dataprotection@messagingarchitects.com“; the subject line of your email should read:  ATTN: Data Protection Officer.  

Do NOT send to “mailto:[email protected]“, as this will end up in our spam folder. Please note that any information sent to us by email (either directly or through our contact or other forms) is not necessarily secure in transit and might be subject to interception by third parties. 

If your country of residence or the location where you are accessing our website requires that our Terms of Use and/or Privacy Policy be translated into the language of such country or location to be binding, please review (before using our website or any of its features) our LEGAL – INTERNATIONAL USERS page.