Finding the Email Retention Goldilocks Zone
By Greg Smith The Email Retention Dilemma Creating an Email Retention Policy that works is tricky. Keeping too little information encourages email pack rats and puts legal teams at a disadvantage. Too much information drives up ediscovery costs while increasing potential liability. Hence, organizations seek the email retention Goldilocks zone where retention is just right. There is no doubt that much of email consists of transient records that have no value and could be deleted. The issue comes down to ensuring that users make acceptable email deletion decisions. The concern arises when the organization provides users with the ability to