Finding the Email Retention Goldilocks Zone

By |2020-10-06T06:34:01-04:00August 1st, 2020|Email Management Tips, Email Policy|

By Greg Smith The Email Retention Dilemma Creating an Email Retention Policy that works is tricky. Keeping too little information encourages email pack rats and puts legal teams at a disadvantage. Too much information drives up ediscovery costs while increasing potential liability. Hence, organizations seek the email retention Goldilocks zone where retention is just right. There is no doubt that much of email consists of transient records that have no value and could be deleted. The issue comes down to ensuring that users make acceptable email deletion decisions. The concern arises when the organization provides users with the ability to

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Email Destruction Policies Discourage Pack Rats

By |2020-08-07T08:08:20-04:00July 29th, 2020|Email Policy|

Email Pack Rats? An effective method of communication, email also provides a concise audit trail of events, decisions, and performance. This reality makes email difficult to destroy for individuals wanting to maintain a history. However, some email “pack rats” go too far in their email retention behavior. Effective email destruction policies mitigate the problem. According to email experts, 20% of email users account for 80% of the data retained. This small minority, usually in key organizational roles, somehow feel the need to retain as much data as possible. They do it for business purposes, or simply for CYA. Hence, extra storage and

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Improve Security and Compliance by Migrating PST Files

By |2020-06-12T16:20:34-04:00February 26th, 2020|Email Migration, Email Policy|

Once upon a time, all major email systems used “personal storage tables,” commonly known as PST files. In fact, many organizations still use them to back up or archive email data. However, that practice no longer makes sense in today’s compliance-conscious and security-focused environment. Instead, consider migrating PST files to Office 365 or other centrally managed archival solution. Why Organizations Should Eliminate PST Files PST files once performed a vital function. Twenty years ago, network connections proved unreliable and slow, and online storage cost a great deal. With PST files, users could store email locally. Thus, even if the network

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3 Email Security Threats and How to Safeguard Your Business in 2020

By |2020-06-01T09:11:52-04:00December 18th, 2019|Cyber-Security, Email Management Tips, Email Policy|

Email security threats play a major role in the cyber battleground. In fact, most companies report they encountered email-based attacks in the past year. In addition, CSO Online reports that 92 percent of malware finds its way into the network via email. To protect their business and their customers, organizations need to anticipate email security threats and develop corresponding strategies. Experts predict that for 2020, major threats to email cyber security will include spear phishing, cloud-targeting ransomware and insufficient password measures. Spear Phishing Phishing attacks remain the primary cause of data breaches. In these attacks, criminals pose as legitimate business

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3 Reasons Organizations Need an Email Policy and How to Build a Good One

By |2020-06-01T09:13:38-04:00December 11th, 2019|Email Management Tips, Email Policy, Safety and Cyber Security|

Despite of the proliferation of messaging apps and video conferencing, email remains the preferred method for business communication. It offers simplicity, flexibility and immediacy. At the same time, email introduces substantial risk to an organization. A well-crafted email policy helps businesses tap into the benefits of email while mitigating the risks. For example, with a single email, a team leader can instantly communicate with her entire team. She can attach project files to the email and link the information to a calendar event. Any responses become part of a permanent conversation. Months later, an employee can reference that conversation with

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