Information Governance and Management

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International and U.S. Data Protection Legislation Outlook

By |2020-09-09T14:43:59+00:00September 9th, 2020|Data Compliance, Information Governance and Management|

Setting the Stage In 2018, Europe’s General Data Protection Regulation (GDPR) set the precedent for data and privacy regulations across Europe and other geographies. Back home, the California Consumer Privacy Act (CCPA) took effect on January 1st, 2020. Other states and countries are sure to follow with similar data protection legislation. Significantly, the GDPR extended the EU’s jurisdiction beyond its borders. Thus, any business that sells to EU customers is subject to the GDPR, regardless of location. One of the broadest online privacy laws in the U.S., the CCPA regulates organizations nationwide that do business with California residents. In 2019,

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How to Solve COVID-19 Record Retention Issues

By |2020-09-08T04:49:42+00:00August 27th, 2020|Data Compliance, Information Governance and Management|

In a previous post, we heard from an IG expert about Leveraging Remote Talent to Optimize IG. Today, we share her views on dealing with COVID-19 record retention issues. Her direct experience in this area includes managing document control teams in healthcare research and laboratory companies. The Paper Records Problem Regulated industries like healthcare must follow strict rules on how long to keep records and what constitutes a true copy. The FDA publishes guidance on record retention in the healthcare industry. Despite modern digital options, many companies still choose to keep paper records. Most allow workers to scan them. But,

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Leveraging Remote Talent to Optimize IG

By |2020-09-08T04:53:10+00:00August 12th, 2020|Information Governance and Management|

For today’s post, we spoke with a Senior Business Analyst in a large bio-pharma company about leveraging remote talent to optimize IG (information governance). She functions remotely in the role of Tech Systems Owner for Quality Systems with shared IG responsibility. Prepare, Prepare, Prepare for Remote Meetings Unfortunately, remote IG team leaders, including some high-level directors often run ineffective meetings. Frequently, they show up unprepared, assuming everyone is on the same page when many participants don’t have a clue. Siloed meetings also waste hundreds of hours in duplicated effort. Preparation is the key to running effective remote meetings. Therefore, before

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How to do Quality Control and Compliance Recording in the Age of COVID-19, Zoom and Teams

By |2020-08-07T08:19:35+00:00July 15th, 2020|Data Compliance, Information Governance and Management, Trending|

We have all heard it. “This call may be monitored for quality assurance or compliance purposes.” Indeed, companies in various industries, including commodity brokerage, stocks, and investment management organizations, include compliance recording in their normal operations. They record calls and video conferences to minimize liability, ensure the quality of customer service, and improve workforce engagement. However, meeting governmental compliance and regulatory obligations remains the most compelling reason to record. Moving to the Cloud Call recording technology worked well when users connected through a PBX or isolated phone system and phone calls remained the norm. But the shift away from standard phone

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Navigate the COVID-19 Digital Transformation with Solid Information Governance

By |2020-08-07T08:32:30+00:00June 30th, 2020|Information Governance and Management|

Quickly adapting to the changing conditions arising from the COVID-19 pandemic is a matter of survival for many organizations. Indeed, work-from-home (WFH) technology and policies provide a lifeline for companies and employees alike. Thus, a COVID-19 digital transformation is well underway. Roadmap Needed Companies must be agile to survive shocks and changes in markets and consumer behavior to ensure their long-term success. Yet, remote work requires long-term strategies to generate the efficiency and anywhere access required. Corporate cloud migrations and office space resizing come to mind. Hence, organizations should develop a digital transformation roadmap to ensure that they arrive at

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How to Choose the Best Cloud Archiving Solution

By |2020-08-07T08:58:29+00:00June 30th, 2020|Information Governance and Management|

Regulatory compliance requires that various historical records be retained while current conditions demand efficient and secure remote access. Thus, organizations with legacy archiving systems reaching end of life or that lack modern functionality should acquire the best cloud archiving solution to meet those requirements. There is no question that a cloud archiving solution saves in systems and storage costs over the on-premises variety. Add in the benefits of immediate scalability, availability, increased security, and disaster recovery, and cloud archiving develops a compelling value proposition. But which cloud archiving solution? In this post, we consider eGovernance Cloud and the factors of

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eGovernance Cloud Delivers Connected, Scalable and Secure Archiving

By |2020-08-07T08:51:24+00:00June 24th, 2020|Information Governance and Management|

Legacy archiving systems approaching end-of-life or that no longer provide modern functionality challenge many organizations. Eventually, the drawbacks of a legacy archiving solution will overshadow the benefits to the business. A modern solution, eGovernance Cloud from Messaging Architects, offers connected, scalable, cost efficient and secure archiving. Connected Working from the cloud allows connected users to work anytime from anywhere. With more and more staff working remotely, easy access to the tools and information needed for individuals and organizations to perform their assigned roles becomes critical. The Cloud removes the pain arising from lack of access and inadequate distribution by allowing

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How to Reduce Archiving Costs with eGovernance Cloud

By |2020-08-07T09:14:36+00:00June 10th, 2020|eDiscovery, Information Governance and Management|

Organizations nursing legacy archiving systems that face end-of-life or no longer provide modern functionality must decide. Regulatory compliance demands the retention of historical records. Should they reduce archiving costs by moving legacy archives to the cloud or continue to maintain costly existing systems. Sooner or later, the limitations of a legacy archiving solution will outweigh the benefits it provides. Outdated systems rack up costs in several ways, including a lack of technical support, expensive upgrades, and an inability to support today’s file types. Furthermore, they bring compliance challenges, require costly additional storage, and lack modern search capabilities. Why Archive in

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4 Data Governance Tools that Protect and Power Vital Information Assets

By |2020-06-12T10:30:08+00:00April 1st, 2020|Cyber-Security, Data Compliance, Information Governance and Management|

Along with daffodils and Mardi Gras, spring 2020 brought a pandemic that has rocked the global economy and changed daily life. As organizations navigate the crisis, they depend on accurate, accessible and usable data to forecast the future and inform decisions. Data governance tools play an essential role in ensuring that businesses realize the full potential of data. For example, retail businesses need to respond in an agile way to changes in consumer buying habits. With up-to-date data, they can quickly analyze, and even anticipate, those changes. And with more employees working remotely, data governance tools help ensure that the

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6 Data Backup Best Practices to Increase Productivity and Secure Vital Intellectual Assets

By |2020-06-12T10:34:31+00:00March 18th, 2020|Data Compliance, Information Governance and Management|

You may have missed National Grammar Day or Dr. Seuss’s birthday. But organizations need to pay attention to one key March holiday. As World Backup Day approaches, take the opportunity to implement data backup best practices. Your business may depend on it. Today’s backup technology, including Azure Backup and Site Recovery, removes the pain from the process. Benefits of Regular, Reliable Backups Consider the threats to vital data, from stolen laptops to ransomware or failed hard drives. Lost data can cripple businesses and even affect the delivery of healthcare and other vital human services. On the other hand, regular backups

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