Addressing the Translation Problem in Compliance

By |2021-08-17T02:06:13-04:00August 11th, 2021|Cyber-Security, Data Compliance|

A traveler walking through the streets of New York City could hear nearly 800 different languages. In fact, 45 percent of New Yorkers speak a language other than English at home. For businesses serving these populations, and for global organizations everywhere, translation services fill a vital role. But businesses must also address the translation problem in compliance. For example, HIPAA regulations mandate that organizations maintain confidentiality of protected health information (PHI). This means that they must protect PHI from unauthorized access at all stages, including in transit and in storage. That includes data being translated. Penalties for violating HIPAA regulations

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Privacy Compliance and Remote Work

By |2021-06-07T05:38:52-04:00May 26th, 2021|Data Compliance, Privacy|

Technology has kept businesses afloat over the past year. However, moving millions of employees to work from home comes on the heels of a growing global focus on data privacy. Consequently, organizations already scrambling to meet regulations now face the dilemma of supporting both privacy compliance and remote work. Consider several typical scenarios. Employees work on personal devices more than ever before, devices that may lack up-to-date security measures and secure Wi-Fi. Medical professionals conduct patient visits over video. Roommates and families share home networks and office space. Employees and organizations alike must take responsibility for privacy compliance and data

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Microsoft 365 Records Management Delivers Flexible Solution for Managing High-Value Content

By |2021-06-07T05:51:51-04:00May 5th, 2021|Data Compliance, Information Governance and Management, Office 365 and Migration|

Following a steadily growing trend, experts estimate that 94 percent of workloads will process in the cloud in 2021. For many organizations looking to move services to integrated platforms and consolidate costs, Microsoft 365 provides a logical solution. And now, with Microsoft 365 Records Management, organizations benefit from greater security and compliance options. Powerful Information Governance Features of Microsoft 365 Records Management Even before the upheaval of 2020, the business world hailed digital transformation as a key strategy for success. The pandemic simply quickened the pace, as organizations leveraged the cloud and other technologies to solve business problems. And as

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Changing Data Privacy Laws and Retail Consumer Trust

By |2021-01-18T01:29:46-05:00January 6th, 2021|Data Compliance, Information Governance and Management, Privacy|

Recently, we reported on the outlook for state and federal data privacy regulations. The changing regulatory landscape we find affects the retail industry directly in several ways.  Often caught in the middle, merchants scramble to comply with changing data privacy laws while striving to build customer trust and maintain a competitive edge. The digital revolution that empowers consumers with many shopping choices has fundamentally changed the retail business model. In response to changing consumer attitudes, retail industry leaders now seek a federal privacy framework to bring order and predictability to the evolving patchwork of state data privacy laws. Proposed Data

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How to do Quality Control and Compliance Recording in the Age of COVID-19, Zoom and Teams

By |2020-08-07T08:19:35-04:00July 15th, 2020|Data Compliance, Information Governance and Management, Trending|

We have all heard it. “This call may be monitored for quality assurance or compliance purposes.” Indeed, companies in various industries, including commodity brokerage, stocks, and investment management organizations, include compliance recording in their normal operations. They record calls and video conferences to minimize liability, ensure the quality of customer service, and improve workforce engagement. However, meeting governmental compliance and regulatory obligations remains the most compelling reason to record. Moving to the Cloud Call recording technology worked well when users connected through a PBX or isolated phone system and phone calls remained the norm. But the shift away from standard phone

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6 Steps to Privacy Law Compliance for Retailers

By |2020-06-01T09:05:09-04:00January 8th, 2020|Data Compliance, Information Governance and Management, Privacy|

The dawn of 2020 brought more than winter weather and New Year’s resolutions. Retailers must now demonstrate compliance with information privacy laws in the US, such as the California Consumer Privacy Act (CCPA) and, soon, New York’s SHIELD law. With strict customer privacy laws, retail information governance to achieve privacy law compliance takes on a key strategic role. For instance, CCPA mandates that businesses provide consumers control over their private information. That is, consumers can request disclosure of all personal data regarding themselves and their households. They can opt out of the sale of that data, and they can request

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Improved Customer Experience, Informed Decisions and Compliance from Retail Information Governance

By |2020-05-22T04:04:53-04:00December 26th, 2019|Cyber-Security, Information Governance and Management|

In the retail industry, data reigns. From market analysis to determining the success of a sales promotion, retailers depend on data to inform decisions and guide strategy. But without a way to organize and protect that data, it provides little value and can even prove a significant liability. Retail information governance promotes data quality and security. Consider a typical scenario. A clothing retailer sells merchandise through its brick and mortar store, as well as online. It gathers financial information online and through point-of-sale terminals in the store. Customers submit product reviews and sign up for loyalty programs. Email campaigns and

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Ease Compliance, eDiscovery and Storage with Email Archiving Solution

By |2020-05-22T04:30:32-04:00April 17th, 2019|Data Compliance, Email Management Tips|

Office workers globally send and receive over 100 billion emails every day. In addition to the sheer number of emails, many of these messages include attached files. They may also include information that could prove vital in a court case. Email archiving allows organizations to take control of these massive amounts of data. Specific features vary according to the solution provider, but in general, an archiving solution captures email content and stores it in a separate location. Administrators determine what email is archived and how often the archiving occurs. The archived email can retain the same format and file structure

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3 Steps to Minimize Data Compliance Risk

By |2020-05-22T04:57:39-04:00March 21st, 2019|Email Management Tips|

Regulatory data compliance tips from Dena Kamel Over the years, data compliance has evolved into a complex process. From hospitals navigating HIPAA regulations to small businesses achieving Payment Card Industry (PCI) compliance, nearly all organizations have to address data regulations in some form. Penalties for noncompliance can include stiff fines and even jail time. Data compliance does not have to be a headache, and a three-pronged approach can smooth the way to ensuring that your organization meets industry regulations. Know the requirements for your industry, create a picture of the state of data in the organization, and then craft effective

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