Leveraging Remote Talent to Optimize IG

By |2020-10-06T05:46:30-04:00August 12th, 2020|Information Governance and Management|

For today’s post, we spoke with a Senior Business Analyst in a large bio-pharma company about leveraging remote talent to optimize IG (information governance). She functions remotely in the role of Tech Systems Owner for Quality Systems with shared IG responsibility. Prepare, Prepare, Prepare for Remote Meetings Unfortunately, remote IG team leaders, including some high-level directors often run ineffective meetings. Frequently, they show up unprepared, assuming everyone is on the same page when many participants don’t have a clue. Siloed meetings also waste hundreds of hours in duplicated effort. Preparation is the key to running effective remote meetings. Therefore, before

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Navigate the COVID-19 Digital Transformation with Solid Information Governance

By |2020-08-07T08:32:30-04:00June 30th, 2020|Information Governance and Management|

Quickly adapting to the changing conditions arising from the COVID-19 pandemic is a matter of survival for many organizations. Indeed, work-from-home (WFH) technology and policies provide a lifeline for companies and employees alike. Thus, a COVID-19 digital transformation is well underway. Roadmap Needed Companies must be agile to survive shocks and changes in markets and consumer behavior to ensure their long-term success. Yet, remote work requires long-term strategies to generate the efficiency and anywhere access required. Corporate cloud migrations and office space resizing come to mind. Hence, organizations should develop a digital transformation roadmap to ensure that they arrive at

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4 Data Governance Tools that Protect and Power Vital Information Assets

By |2020-06-12T10:30:08-04:00April 1st, 2020|Cyber-Security, Data Compliance, Information Governance and Management|

Along with daffodils and Mardi Gras, spring 2020 brought a pandemic that has rocked the global economy and changed daily life. As organizations navigate the crisis, they depend on accurate, accessible and usable data to forecast the future and inform decisions. Data governance tools play an essential role in ensuring that businesses realize the full potential of data. For example, retail businesses need to respond in an agile way to changes in consumer buying habits. With up-to-date data, they can quickly analyze, and even anticipate, those changes. And with more employees working remotely, data governance tools help ensure that the

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3 Ways the Paperless Office Aids Information Governance

By |2020-06-12T10:40:01-04:00March 12th, 2020|Information Governance and Management, Office 365 and Migration|

3 Ways the Paperless Office Aids Information Governance As far back as 1975, a writer for Business Week predicted the paperless office. While the vision of a PC on every desk came true, paper use in offices around the world continues to climb. In fact, recent estimates suggest that the average office worker in the United States uses 10,000 sheets of paper a year. Much of that paper winds up in the trash within hours. Even more importantly, endless paper files leave sensitive information difficult to locate, organize and secure. In an age increasingly dominated by concerns about data privacy

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Control Mobile Data: Information Governance Essential

By |2020-06-15T11:18:58-04:00January 22nd, 2020|Cyber-Security, Information Governance and Management|

Information governance to control mobile data and reduce the associated costs of eDiscovery becomes essential. One of the biggest and costliest issues facing organizations under legal litigation is the ability to accurately provide electronic records as evidence when requested by the courts in eDiscovery. Organizations either have no idea what email or electronic document data exists in their systems and employee devices or where that data may reside. The Challenge of Mobile Data In today’s global communications environment, electronic messages can circumnavigate the globe in seconds. Messages can exist on cellular telephones, PDA’s, laptops, home computers and backup tapes. And

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5 Benefits of Data Governance for SMB Retailers

By |2020-06-01T09:02:09-04:00January 15th, 2020|Data Compliance, Information Governance and Management|

2020 ups the privacy ante for businesses in the United States, with tough new privacy laws taking effect in California and New York. Small businesses may qualify for exemptions from specific regulations. However, the focus on information management brings an opportunity to harness key business benefits of data governance for SMB retailers. 1. Protect Valuable Assets Just two years ago, The Economist pronounced the world’s most valuable resource to be not oil, but data. In retail, data powers all aspects of the business, from sales and marketing to HR and customer service. When retail businesses treat data as an asset,

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6 Steps to Privacy Law Compliance for Retailers

By |2020-06-01T09:05:09-04:00January 8th, 2020|Data Compliance, Information Governance and Management, Privacy|

The dawn of 2020 brought more than winter weather and New Year’s resolutions. Retailers must now demonstrate compliance with information privacy laws in the US, such as the California Consumer Privacy Act (CCPA) and, soon, New York’s SHIELD law. With strict customer privacy laws, retail information governance to achieve privacy law compliance takes on a key strategic role. For instance, CCPA mandates that businesses provide consumers control over their private information. That is, consumers can request disclosure of all personal data regarding themselves and their households. They can opt out of the sale of that data, and they can request

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Improved Customer Experience, Informed Decisions and Compliance from Retail Information Governance

By |2020-05-22T04:04:53-04:00December 26th, 2019|Cyber-Security, Information Governance and Management|

In the retail industry, data reigns. From market analysis to determining the success of a sales promotion, retailers depend on data to inform decisions and guide strategy. But without a way to organize and protect that data, it provides little value and can even prove a significant liability. Retail information governance promotes data quality and security. Consider a typical scenario. A clothing retailer sells merchandise through its brick and mortar store, as well as online. It gathers financial information online and through point-of-sale terminals in the store. Customers submit product reviews and sign up for loyalty programs. Email campaigns and

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Ease the Pain of Public Records Requests with eDiscovery Best Practices

By |2020-06-01T09:20:44-04:00December 5th, 2019|eDiscovery, Information Governance and Management, Technology|

Municipal governments typically field hundreds of public records requests each year. Fulfilling those requests can cost public agencies hundreds of thousands of dollars, in addition to substantial time and frustration. But approaching public records requests with eDiscovery technology streamlines the process and greatly eases the burden. Public Records Laws and eDiscovery Public records requests and eDiscovery refer to two distinct but related processes. Large organizations have dealt with eDiscovery requests for decades. Many of the best practices used by these organizations easily apply to public records requests, as well. In fact, the U.S. Attorney General advised using modern technology to

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Reduce Costs and Respond Quickly with Proactive eDiscovery

By |2020-05-22T04:55:57-04:00July 30th, 2019|eDiscovery, Information Governance and Management, Office 365 and Migration|

When a lawsuit appears likely, litigants typically receive an eDiscovery request. Within a strict deadline, they must deliver all relevant digital information for analysis and review. That data can include documents, emails, text messages, social media posts, databases and much more. Failure to deliver requested information within the time allotted can result in stiff penalties. Proactive eDiscovery makes the process smooth and trouble free. Envision an organization that has implemented the best practices of proactive eDiscovery. Rather than scrambling to find data when a lawsuit looms, they have followed comprehensive information governance strategies. Thus, they can respond to eDiscovery requests

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