Improved Customer Experience, Informed Decisions and Compliance from Retail Information Governance

By |2025-02-05T17:58:57-05:00December 26th, 2019|Cyber-Security, Information Governance and Management|

In the retail industry, data reigns so the customer experience can be improved. From market analysis to determining the success of a sales promotion, retailers depend on data to inform decisions and guide strategy. But without a way to organize and protect that data, it provides little value and can even prove a significant liability. Retail information governance promotes data quality and security. Consider a typical scenario. A clothing retailer sells merchandise through its brick and mortar store, as well as online. It gathers financial information online and through point-of-sale terminals in the store. Customers submit product reviews and sign

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Create Rules to Automatically Sort Incoming Mail in Outlook

By |2023-03-17T13:27:03-04:00December 19th, 2019|Email Management Tips|

When you receive a lot of email, your inbox becomes cluttered and difficult to navigate. Thankfully, you can use create Rules in Outlook to sort your incoming email. Here are the steps to set up a rule in Outlook that will automatically put incoming mail from a particular sender into a specific folder: Select an email in your Inbox from the sender you'd like to create a new folder for. Go to Rules > Create Rule on the toolbar. Check the "From…" box at the top of the Create Rule window. Check "Move the item to folder:" at the bottom of the Create Rule dialog box,

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3 Email Security Threats and How to Safeguard Your Business in 2020

By |2020-06-01T09:11:52-04:00December 18th, 2019|Cyber-Security, Email Management Tips, Email Policy|

Email security threats play a major role in the cyber battleground. In fact, most companies report they encountered email-based attacks in the past year. In addition, CSO Online reports that 92 percent of malware finds its way into the network via email. To protect their business and their customers, organizations need to anticipate email security threats and develop corresponding strategies. Experts predict that for 2020, major threats to email cyber security will include spear phishing, cloud-targeting ransomware and insufficient password measures. Spear Phishing Phishing attacks remain the primary cause of data breaches. In these attacks, criminals pose as legitimate business

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3 Reasons Organizations Need an Email Policy and How to Build a Good One

By |2020-06-01T09:13:38-04:00December 11th, 2019|Email Management Tips, Email Policy, Safety and Cyber Security|

Despite of the proliferation of messaging apps and video conferencing, email remains the preferred method for business communication. It offers simplicity, flexibility and immediacy. At the same time, email introduces substantial risk to an organization. A well-crafted email policy helps businesses tap into the benefits of email while mitigating the risks. For example, with a single email, a team leader can instantly communicate with her entire team. She can attach project files to the email and link the information to a calendar event. Any responses become part of a permanent conversation. Months later, an employee can reference that conversation with

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Ease the Pain of Public Records Requests with eDiscovery Best Practices

By |2020-06-01T09:20:44-04:00December 5th, 2019|eDiscovery, Information Governance and Management, Technology|

Municipal governments typically field hundreds of public records requests each year. Fulfilling those requests can cost public agencies hundreds of thousands of dollars, in addition to substantial time and frustration. But approaching public records requests with eDiscovery technology streamlines the process and greatly eases the burden. Public Records Laws and eDiscovery Public records requests and eDiscovery refer to two distinct but related processes. Large organizations have dealt with eDiscovery requests for decades. Many of the best practices used by these organizations easily apply to public records requests, as well. In fact, the U.S. Attorney General advised using modern technology to

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4 Office 365 Apps to Look for When You Migrate from GroupWise to the Cloud

By |2020-06-01T09:18:25-04:00November 29th, 2019|Office 365 and Migration|

You know about Outlook, Word, Excel and PowerPoint. However, you may not be as familiar with some of the other gems waiting for you when you migrate from GroupWise to Office 365. Moving to the cloud provides the perfect opportunity to explore some of these powerful Office 365 apps that promote collaboration and productivity. 1. Sway Microsoft introduced this web-centric alternative to PowerPoint in 2015. While PowerPoint still works best for data-driven presentations, Sway offers an intuitive option for presentations, brochures, newsletters and more. Some exciting features of Sway include: Works on multiple platforms – Users can access Sway from

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10 More Outlook Tips and Tricks GroupWise Users Will Love

By |2020-06-01T09:43:30-04:00November 20th, 2019|Email Management Tips|

Now that you have been working with Office 365 for a while, you have mastered a few Outlook management tips. For instance, you learned to streamline your email using Quick Steps, and you created an email signature. Now the time has come to have some fun! Check out these Outlook tips and tricks guaranteed to make your day. 1. Write Now, Send Later You can compose a message now and tell Outlook to send it at a later time. For example, suppose you want your email to arrive on your coworker’s desk first thing in the morning. Write the message

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How to build smarter data integration in a multicloud world

By |2020-06-01T09:41:44-04:00November 20th, 2019|Uncategorized|

used with permission from IBM Big Data & Analytics Hub by Bharath Chari Let’s say you’re the Chief Technology Officer of a bank or retailer struggling to infuse AI that aims to improve customer experiences. You likely face three main challenges: Data sprawl: Your customer data is currently on multiple clouds, including on-premises and a cloud data lake storage repository. But the data often exists in different formats in Db2, Oracle and other databases—and those databases are being used by transactional systems in different departments. Data latency across clouds and systems can be a serious concern in a multicloud environment,

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Cloud Security Tips to Ease the Transition from GroupWise to Office 365

By |2020-06-01T09:41:08-04:00November 13th, 2019|Office 365 and Migration, Safety and Cyber Security|

Reports of the state of business cloud security in 2019 show a good news/bad news scenario. The good news for GroupWise users contemplating a move to the cloud and possibly Office 365? Specifically, security offerings have improved. In addition, most cloud service providers stay on top of infrastructure security. In fact, none of the high-profile breaches of 2018 resulted from cloud service provider negligence. The bad news? Organizations have largely failed to keep pace with emerging security technologies. For example, misconfiguration ranks a close second to credential hijacking as the most common cause of security breaches. Less than half of

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8 Reasons GroupWise Users Move to the Cloud

By |2020-06-01T09:45:43-04:00November 6th, 2019|Office 365 and Migration|

Over three decades, GroupWise developed a loyal customer base. However, in recent years, many GroupWise customers have opted to move to the cloud. In addition to the full-featured email and calendaring they have come to expect, enterprises gain enhanced collaboration while reducing the burden on overworked IT staff. Explore a few of the advantages of migrating from GroupWise to a cloud solution such as Office 365 for business. 1. Always Up to Date The average enterprise IT staff maintains dozens of software applications, in addition to managing networks and servers. Keeping all that software and hardware up to date can be

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Messaging Architects has been providing professional consulting services around unstructured data and information governance for over 12 years.  Our topnotch experienced project management and engineering team assists organizations to address information risk management strategies, eDiscovery processes, data security and information management policies.    Information is an organizations biggest asset but it can also be that organizations biggest risk.

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