5 Benefits of Data Governance for SMB Retailers

By |2020-06-01T09:02:09-04:00January 15th, 2020|Data Compliance, Information Governance and Management|

2020 ups the privacy ante for businesses in the United States, with tough new privacy laws taking effect in California and New York. Small businesses may qualify for exemptions from specific regulations. However, the focus on information management brings an opportunity to harness key business benefits of data governance for SMB retailers. 1. Protect Valuable Assets Just two years ago, The Economist pronounced the world’s most valuable resource to be not oil, but data. In retail, data powers all aspects of the business, from sales and marketing to HR and customer service. When retail businesses treat data as an asset,

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6 Steps to Privacy Law Compliance for Retailers

By |2020-06-01T09:05:09-04:00January 8th, 2020|Data Compliance, Information Governance and Management, Privacy|

The dawn of 2020 brought more than winter weather and New Year’s resolutions. Retailers must now demonstrate compliance with information privacy laws in the US, such as the California Consumer Privacy Act (CCPA) and, soon, New York’s SHIELD law. With strict customer privacy laws, retail information governance to achieve privacy law compliance takes on a key strategic role. For instance, CCPA mandates that businesses provide consumers control over their private information. That is, consumers can request disclosure of all personal data regarding themselves and their households. They can opt out of the sale of that data, and they can request

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Healthcare Cyber Security Best Practices to Protect Patient Data in 2020

By |2020-05-22T04:50:59-04:00January 3rd, 2020|Cyber-Security|

In recent years, hackers have turned their attention to healthcare organizations. Not only do hospitals store valuable personal data, but they often underspend on cyber security. This makes them highly attractive targets. Investing in solid healthcare cyber-security protects essential data and ensures regulatory compliance. More importantly, it can quite literally save lives. Late last year, East Ohio Regional Hospital discovered a ransomware attack. Thanks to multi-layer defense systems and reliable backups, the hospital managed to recover with minimal damage. Other hospitals around the country have not proven so lucky. From disruption of services to exposure and loss of critical patient

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Improved Customer Experience, Informed Decisions and Compliance from Retail Information Governance

By |2020-05-22T04:04:53-04:00December 26th, 2019|Cyber-Security, Information Governance and Management|

In the retail industry, data reigns. From market analysis to determining the success of a sales promotion, retailers depend on data to inform decisions and guide strategy. But without a way to organize and protect that data, it provides little value and can even prove a significant liability. Retail information governance promotes data quality and security. Consider a typical scenario. A clothing retailer sells merchandise through its brick and mortar store, as well as online. It gathers financial information online and through point-of-sale terminals in the store. Customers submit product reviews and sign up for loyalty programs. Email campaigns and

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Create Rules to Automatically Sort Incoming Mail in Outlook

By |2023-03-17T13:27:03-04:00December 19th, 2019|Email Management Tips|

When you receive a lot of email, your inbox becomes cluttered and difficult to navigate. Thankfully, you can use create Rules in Outlook to sort your incoming email. Here are the steps to set up a rule in Outlook that will automatically put incoming mail from a particular sender into a specific folder: Select an email in your Inbox from the sender you'd like to create a new folder for. Go to Rules > Create Rule on the toolbar. Check the "From…" box at the top of the Create Rule window. Check "Move the item to folder:" at the bottom of the Create Rule dialog box,

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3 Email Security Threats and How to Safeguard Your Business in 2020

By |2020-06-01T09:11:52-04:00December 18th, 2019|Cyber-Security, Email Management Tips, Email Policy|

Email security threats play a major role in the cyber battleground. In fact, most companies report they encountered email-based attacks in the past year. In addition, CSO Online reports that 92 percent of malware finds its way into the network via email. To protect their business and their customers, organizations need to anticipate email security threats and develop corresponding strategies. Experts predict that for 2020, major threats to email cyber security will include spear phishing, cloud-targeting ransomware and insufficient password measures. Spear Phishing Phishing attacks remain the primary cause of data breaches. In these attacks, criminals pose as legitimate business

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3 Reasons Organizations Need an Email Policy and How to Build a Good One

By |2020-06-01T09:13:38-04:00December 11th, 2019|Email Management Tips, Email Policy, Safety and Cyber Security|

Despite of the proliferation of messaging apps and video conferencing, email remains the preferred method for business communication. It offers simplicity, flexibility and immediacy. At the same time, email introduces substantial risk to an organization. A well-crafted email policy helps businesses tap into the benefits of email while mitigating the risks. For example, with a single email, a team leader can instantly communicate with her entire team. She can attach project files to the email and link the information to a calendar event. Any responses become part of a permanent conversation. Months later, an employee can reference that conversation with

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Ease the Pain of Public Records Requests with eDiscovery Best Practices

By |2020-06-01T09:20:44-04:00December 5th, 2019|eDiscovery, Information Governance and Management, Technology|

Municipal governments typically field hundreds of public records requests each year. Fulfilling those requests can cost public agencies hundreds of thousands of dollars, in addition to substantial time and frustration. But approaching public records requests with eDiscovery technology streamlines the process and greatly eases the burden. Public Records Laws and eDiscovery Public records requests and eDiscovery refer to two distinct but related processes. Large organizations have dealt with eDiscovery requests for decades. Many of the best practices used by these organizations easily apply to public records requests, as well. In fact, the U.S. Attorney General advised using modern technology to

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4 Office 365 Apps to Look for When You Migrate from GroupWise to the Cloud

By |2020-06-01T09:18:25-04:00November 29th, 2019|Office 365 and Migration|

You know about Outlook, Word, Excel and PowerPoint. However, you may not be as familiar with some of the other gems waiting for you when you migrate from GroupWise to Office 365. Moving to the cloud provides the perfect opportunity to explore some of these powerful Office 365 apps that promote collaboration and productivity. 1. Sway Microsoft introduced this web-centric alternative to PowerPoint in 2015. While PowerPoint still works best for data-driven presentations, Sway offers an intuitive option for presentations, brochures, newsletters and more. Some exciting features of Sway include: Works on multiple platforms – Users can access Sway from

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10 More Outlook Tips and Tricks GroupWise Users Will Love

By |2020-06-01T09:43:30-04:00November 20th, 2019|Email Management Tips|

Now that you have been working with Office 365 for a while, you have mastered a few Outlook management tips. For instance, you learned to streamline your email using Quick Steps, and you created an email signature. Now the time has come to have some fun! Check out these Outlook tips and tricks guaranteed to make your day. 1. Write Now, Send Later You can compose a message now and tell Outlook to send it at a later time. For example, suppose you want your email to arrive on your coworker’s desk first thing in the morning. Write the message

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